Terms of Service

These terms are an agreement between SlashTech Australia Pty Ltd (“we”, “us”) and the organisation that holds a SlashTech account (“the firm”, “you”). They govern use of the SlashTech service, including any workspace at an address we issue for the firm and the client portal attached to it.

If you are agreeing to these terms for an organisation, you confirm you are authorised to bind it. If you are not, do not create an account.

Where a firm has signed a separate written agreement with us, that agreement governs and these terms fill the gaps. See section 09.

SlashTech is a workspace for professional-services firms. Depending on the arrangement a firm is on, it covers clients and contacts, pipeline, projects and engagements, time, documents — including sending them for review, approval and signature — invoicing, reporting, and a portal through which a firm’s own clients can see and respond to that work.

Which features a firm can reach depends on its plan, and a firm can switch off features it has. Some features are made available for a period and then change; we will not remove a feature a firm is actively using without telling them first.

Accounts are created by invitation. There is no public self-registration, and a person cannot join a firm’s workspace without someone at that firm inviting them.

A firm using SlashTech can invite its own clients into a portal to see their projects, review and sign documents, and look at their billing. If that is how you arrived here, two things are worth being clear about.

Your relationship is with that firm, not with us. They decide what you can see, they are responsible for what they show you, and they can remove your access at any time. Questions about the work, the documents or the invoices go to them.

We provide the software they use to do that. We hold your information on their behalf and act on their instructions — see the privacy policy, which explains this in more detail. Your use of the portal should be limited to what you were invited to do.

You are responsible for what happens under your login. Keep your password to yourself, and tell us promptly at support@slashtech.com.au if you think someone else has it.

You must not:

• Try to reach data belonging to another firm, or to a client you were not given
• Probe, scan or test the security of the service without our written agreement
• Upload malware, or content you have no right to upload
• Use the service to send unsolicited bulk messages
• Resell or provide the service to somebody outside your firm as though it were your own, unless we have agreed that in writing

We may suspend access where we reasonably believe it is necessary to protect the service, other firms, or someone’s data. Where we can, we will tell you first; where we cannot, we will tell you as soon as we reasonably can, and why.

A firm keeps ownership of everything it puts into SlashTech: its clients, projects, documents, time and financial records. We do not acquire any right to it beyond what we need to run the service for you.

We use it to operate, secure and support the service, and for nothing else. We do not:

• Sell it, or share it with anyone for their own purposes
• Use it to advertise to you or anyone else
• Use one firm’s data to serve another firm

A firm can export its data at any time by asking us. We will provide it in a machine-readable form, without a notice period and without an exit conversation.

SlashTech can send a document for review and capture a signature in the browser. When a document is signed, we record who signed it, when, and a cryptographic hash of the exact bytes that were signed, so the document can later be shown not to have changed.

Whether a given signature is legally sufficient for a given document, in a given place, is a question for the firm and its own advisers. We provide the mechanism and the evidence; we do not advise on whether either is adequate for your purpose.

We aim to keep the service available and will tell you about planned interruptions where it is practical to do so. We do not commit to an availability figure in these terms — a firm that needs one should raise it with us, and it belongs in a signed agreement rather than on this page.

Features offered for evaluation

Some features, and sometimes the whole service, are offered while still being developed. Anything described as beta or early access is provided as it is: it may change, it may be withdrawn, and it may have defects. We will not knowingly leave a firm relying on something we are about to remove without talking to them.

Where a firm pays for SlashTech, the amount, the billing period and the notice required are set out in that firm’s own arrangement with us. This page sets no price and creates no payment obligation on its own.

A firm can stop using the service at any time and ask us to close its workspace. We may end an arrangement for a material breach of these terms that is not put right in a reasonable time after we raise it.

On termination, we will make the firm’s data available for export for a reasonable period before deleting it. Tell us if you need longer.

Rights that cannot lawfully be excluded — including consumer guarantees under Australian law where they apply — are not affected by anything on this page.

Where a firm has signed a written agreement with us, that agreement governs. Its warranties, liability limits, indemnities, payment terms, termination rights and governing law take precedence over these terms wherever the two differ. These terms apply where there is no signed agreement, and fill any gap in one.

We may update these terms. Where a change materially affects a firm’s rights or obligations, we will tell the firm before it takes effect, and a firm that does not accept the change can end its arrangement.

The date at the top of this page is when it last changed.

Questions about these terms: support@slashtech.com.au. Questions about personal information: see the privacy policy.